Privacy Policy

01 — Overview

Who We Are & What This Policy Covers

Zero Drag Automation  is a globally operating AI automation SaaS platform. We provide intelligent workflow automation tools that help individuals and businesses move faster with less friction.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and platform (collectively, the “Services”). It also describes your rights and choices regarding your data.

By accessing or using our Services, you acknowledge that you have read and understood this policy. If you disagree with its terms, please discontinue use of our Services.

Plain English: We only collect your name and email. We use them to run your account and communicate with you. We never sell, rent, or trade your personal information — period.

02 — Data Collection

Information We Collect

We practice data minimalism. We only collect information that is strictly necessary to deliver and improve our Services.

Name

Your first and last name, provided when you register an account or contact support.

Email Address

Used for account authentication, service notifications, and support communications.

Usage Data (Automatic)

Anonymized data on how you interact with our platform — used exclusively to improve the product experience.

Technical Data (Automatic)

Anonymized IP address, browser type, device type, and OS — collected for security and performance monitoring.

We do not collect financial or payment data, government-issued IDs, biometric data, health records, or social media profile data.

03 — Data Use

How We Use Your Information

We use the information we collect solely for the following purposes:

Purpose

Data Used

Legal Basis (GDPR)

Create and manage your account

Name, Email

Contract performance

Send transactional notifications

Email

Contract performance

Respond to support inquiries

Name, Email

Legitimate interest

Improve platform performance

Usage data (anonymized)

Legitimate interest

Ensure platform security

Technical data

Legitimate interest

Send optional product updates

Email

Consent (opt-in only)

We will never use your data for automated decision-making that produces significant legal effects without your explicit, informed consent.

04 — Data Sharing

How We Share Your Information

We do not sell, rent, or trade your personal data. We may share it only in the following limited circumstances:

  • Service Providers — Trusted vendors (e.g., cloud hosting, email delivery) who help us operate our platform. They are contractually bound to protect your data and cannot use it for other purposes.
  • Legal Compliance — When required by applicable law, court order, or governmental authority — only to the minimum extent required.
  • Business Transfers — In the event of a merger, acquisition, or asset sale. We will notify you in advance and your privacy rights will be upheld.
  • With Your Consent — We may share data with third parties only when you have given us clear, explicit consent.

We never share your personal information with advertisers, data brokers, or marketing networks. Zero Drag Automation products are entirely ad-free.

05 — Security

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • End-to-end encryption in transit (TLS/HTTPS) and at rest
  • Strict role-based access controls limiting data access to authorized personnel only
  • Regular security assessments, audits, and penetration testing
  • Secure, redundant data center infrastructure

No system is 100% impenetrable. In the unlikely event of a data breach, we will notify affected users and relevant regulatory authorities as required by applicable law — within 72 hours under GDPR where applicable.

06 — Retention

How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  • Account data (name and email): Retained for the duration of your active account and up to 90 days after deletion, then permanently erased.
  • Anonymized usage & technical data: Retained for up to 24 months for performance analytics.

You may request early deletion of your data at any time by contacting us. We process all deletion requests within 30 days.

07 — GDPR

Rights for EU / EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, the General Data Protection Regulation grants you the following rights:

Your Right

What It Means

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data (“Right to be Forgotten”), subject to certain legal exceptions.

Right to Restrict Processing

Request that we limit how we process your data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format to transfer to another provider.

Right to Object

Object to processing based on legitimate interests, including for direct marketing.

Right to Withdraw Consent

Withdraw consent at any time where processing relies on it, without affecting prior lawful processing.

To exercise any of these rights, contact us at privacy@zerodragautomation.com. We respond within 30 days. You also have the right to lodge a complaint with your national Data Protection Authority (DPA). For cross-border data transfers outside the EEA, we use Standard Contractual Clauses (SCCs) approved by the European Commission.

08 — CCPA

Rights for California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act grants you the following rights regarding your personal information:

Your Right

What It Means

Right to Know

Request disclosure of the categories and specific pieces of personal information collected, the sources, the business purposes, and any third parties with whom it is shared.

Right to Delete

Request deletion of personal information we have collected, subject to certain legal exceptions.

Right to Opt-Out of Sale

We do not sell personal information. This right is inherently satisfied — there is nothing to opt out of.

Right to Non-Discrimination

We will never discriminate against you for exercising your CCPA rights. You will always receive the same quality of service.

To submit a CCPA request, email privacy@zerodragautomation.com with the subject line “CCPA Request.” We respond within 45 days. You do not need an account to exercise your rights. Categories collected in the past 12 months: Identifiers (name, email). We have not sold any personal information in the past 12 months.

09 — Cookies

Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our Services. Types of cookies we use:

  • Strictly Necessary Cookies: Required for authentication and core platform functions. Cannot be disabled.
  • Preference Cookies: Remember your settings and preferences between sessions.
  • Analytics Cookies: Anonymized data to understand aggregate usage patterns and improve performance.

We do not use advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Where required by law (such as under the EU ePrivacy Directive), we request your consent before placing non-essential cookies.

10 — Children

Children’s Privacy

Our Services are not directed to individuals under the age of 16 (or a higher age where required by local law). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at privacy@zerodragautomation.com and we will promptly delete such information from our systems.

11 — Policy Changes

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we do, we will revise the “Last Updated” date at the top of this page.

For material changes, we will notify registered users via email or a prominent in-platform notice at least 30 days before the changes take effect. Your continued use of our Services after the effective date constitutes your acceptance of the updated terms.

12 — Contact Us

Contact Us

Have a question, concern, or want to exercise your privacy rights? We’re here to help.

Zero Drag Automation — Privacy Team

We respond to all privacy inquiries within 5 business days, and to formal rights requests within statutory deadlines (30 days for GDPR, 45 days for CCPA).

director@b3solutions.in

This policy was last reviewed and updated on February 27, 2026.